TCDI, Case Management Experts Since 1988
TCDI was established in 1988 to manage data. That's exactly what we've been doing ever since.
A "Case" encompasses anything and everything from a single passport to gigabytes of documentation in support of a license. To handle such diverse sets of data, our systems need to be nimble, which is why we custom tailor each system to address the needs and the mission of the client.
Our typical client is required to adhere to complex rules and regulations, maintaining data that necessitates sophisticated reporting requirements. With thousands of users in disparate locations, all requiring simultaneous, secure access to terabytes of data, with new additions each day, it may seem that we have our work cut out for us. Add to that the fact that this data must be searchable and reportable, and the task seems nearly impossible. TCDI doesn't think so. We have decades of experience providing users with secure, reliable access to their data wherever and whenever they need it. To learn how TCDI can build a case management system to meet your requirements, call us at 800.634.2793.
Legacy Data
Your old data may be in a different format, but that may not mean that you don't need it any more. TCDI finds a way to integrate all of your legacy data, regardless of format, into your new system. Whether your data is in a Microsoft Access database or handwritten on sheets of paper, TCDI will help you integrate it into your new system. We have integrated everything from microfiche documents to handwritten licenses into our custom-built Case Management systems. Bring us your data challenges, we're here to help.
Security
TCDI is an expert at coordinating access for users in multiple locations while maintaining a secure environment. Our clients typically have a requirement that their systems maintain a high degree of confidentiality, integrity, and availability.
Version Control
When you have many diverse cases with multiple users managing them, keeping track of each change made to the case is critical. TCDI offers Version Control to ensure that each case modification is tracked and recorded, so justification for the case outcome is only a click away.
Customer Care
Years of experience have taught us that, much like their cases, each customer is unique. We work with you to determine your specific needs, and then consult with you every step of the way to ensure that the end product fulfills them. This goes a long way to explaining our 100% client retention rate.
