Continuous Process Improvement
Our commitment to Continuous Process Improvement (CPI) is a commitment to our clients, and is driven through education. We educate all our people on methodologies like Lean Six Sigma, Agile and Theory of Constraints. Our approach, however, is not just the adoption or utilization of a methodology or set of tools, but rather, it’s a way of thinking. Everything we do is seen as an opportunity to improve our clients’ experience with our products and services.
Every team member at TCDI is empowered to ask the “Why” questions. Why are we doing it this way and can we do it better? Our culture provides for group think and the deployment of cross functional teams to seek more efficient, innovative ways to meet our clients’ needs.
The end result… we move faster, better and more consistent.