Case Stories
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Two Terabytes in Two WeeksDeadlines and short timeframes are a fact of life in complex litigation. We understand this reality and are prepared to deliver the services and solutions clients need, when they need them. As a case in point, last January we received a call on a Thursday from a client asking if we were in a position to process a terabyte of data needed for review the following Monday. Another vendor had told him such a turnaround was impossible, but court deadlines made it imperative the data be available on time. (Read More...) |
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When FedEx Can't DeliverDeadlines in the legal world are never ending. Whether it's discovery productions or trial requirements, there always seems to be a tight deadline at hand, with little room for error. As with most litigation, decisions and adjustments are made right up to the very last minute. Understanding that's the nature of our business, we have several processes in place to help increase efficiency and meet tight deadlines. (Read More...) |
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Designed To DeliverWe were approached by a law firm client with a large in-house document review and production center. The firm had designed a specific review workflow to address the unique needs of one of their clients, part of which included extensive Quality Control (QC) steps for documents in review. The firm's commitment stated that they would QC varying percentages of documents based on specific aspects of the documents. For example: document type, document coding and reviewer experience. (Read More...) |
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The Privilege Is OursTCDI works with many corporations and law firms providing hosted software and services for eDiscovery and large-scale case management. We work hard to understand our clients' needs and help them accomplish their goals. That was the situation with a large AmLaw 100 firm based in the southeast that approached us looking for technical help with privilege logs. Successfully defending privilege, however, comes with the burden of comprehensive privilege logs, which in turn, create greater expense for the end client. (Read More...) |
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Support Is As Support DoesHelp desks and support centers get a bad rap. Still, it's a rap many of them bring on themselves when they allow callers to leave with an unsatisfactory experience. Unfortunately, we hear all too often about companies who don't provide the level of support their clients expect and deserve. At TCDI, we believe there are three main tenets to providing support at a level that meets our definition of partnership. (Read More...) |
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The New Button, The Next Morning
A few years ago, we were working with a client on a review project with tight deadlines. They had opted to concept cluster the data in order to create review sets with conceptually similar documents. Clustering data for review set organization and assignment has become very popular, and has helped accelerate document review rates by providing targeted groupings of documents based on the concepts they contain. (Read More...) |
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