Provides systems analysis, troubleshooting and application support for multiple clients by coordinating efforts among interdepartmental resources. Monitor user calls/emails and maintain proprietary software systems and accounts within the organization. Duties include configuring and managing user accounts, diagnosing software faults and solving technical problems either over the phone or face to face. Aids in software application development by testing issues reported by the customer as well as internal testing prior to release and providing information to development so that issues can be resolved. A wide degree of creativity, latitude and discretion is expected to support the voice of the business.
If you are interested in joining our growing team then this may be the right opportunity for you. We look forward to hearing from you!
Job Type: Full-time
Required experience: Associate’s degree and 2 years of litigation support experience preferred.
Job Locations: Remote employment
To apply please send your resume and cover letter to email@example.com