A 25+ year veteran of the legal services field, Caragh specializes in workflow design and continuous improvement programs. Throughout her career, she has concentrated on technology integration and process engineering for legal operations and is a frequent industry speaker and thought leader on the topics of Technology Assisted Review (TAR), data privacy, and innovative lean process workflows. In her role at TCDI, Caragh oversees workflow creation, service delivery, and development strategy for our managed document review and other service offerings. Caragh’s expertise in building new platforms and process design aligns closely with TCDI’s strategy to increase innovation and improve workflow. Her diverse operational experience and hands on approach with clients is key to continually improving the TCDI user experience.
Education
- Clark University – Geography
- Southern New Hampshire University – Business Administration
Certifications
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Prior Experience
- Private Consulting – EDD & MDR Expert
- SVP eDiscovery and Global Head of Document Review (Integreon)
- VP, Process and Change Management (DiscoverReady)
- VP , Project Management (DiscoverReady)
- Director, Product Development and Sales Engineering (Merrill Corp)
- Director, Product Management (Wiznet)
- Director of Training (CaseCentral)
Professional and Community Affiliations
- Women in eDiscovery
- National Organization of Women
- National Organization of Professional Woman
- International Association of Women
- Georgetown Fire Department
- Weston High School PTA
Speaking Engagements
- Rabiej Optimum Proportionality Ediscovery Standard bench-bar leadership Conference (Virtual) – Parties’ Identification of Documents Important in Resolving the Issues (March 28, 2025)
- LitForward Innovation Summit (Charlotte, NC) – TCDI Tech Lab: A Year of Exploration and Innovation (October 3, 2024)
- World Litigation Forum
- ABA
- LegalWeek
- ILTA
- CLOC
- The New Face of Document Review: Changes in People, Processes, and Technology Webinar with TCDI and Today’s General Counsel
- Remote Review Considerations with Business Continuity Amid a Pandemic Webinar
- 2020 Global Advanced eDiscovery Institute Business as (Un)Usual: How COVID-19 Has Changed and Will Change the Practice of eDiscovery
- Today’s General Counsel eDiscovery Exchange New York Information Governance vs. Defensible Disposition
TCDI Talks Episodes
June 18, 2025 – With all the advances in artificial intelligence, are humans still needed in eDiscovery? Learn how TCDI utilizes process-driven AI workflows that keep people at the center, pairing human context, judgment, and process control with the speed and scalability of GenAI. Listen to Caragh Landry, Chief Legal Process Officer, explain why the human-in-the-loop approach remains critical for effective and defensible AI use in eDiscovery.
October 9, 2024 – During this 8-minute discussion, Dave York and Caragh Landry from TCDI met with David Gaskey from Altumatim to explore prompt engineering. They explain what it is, how it can affect your results, and explain the importance of the “Three C’s” to getting the best output for your eDiscovery and document review projects.
September 4, 2024 – TCDI and Altumatim tackle the question, “what is a specialized Large Language Model (LLM)?” During the discussion, Caragh Landry, David York, David Gaskey, and Vasu Mahavishnu take an in-depth look at these systems, discussing the difference between a custom and general-use LLM, whether you need one in eDiscovery, and what it means to be LLM agnostic.
August 7, 2024 – David Gaskey and Vasu Mahavishnu from Altumatim, along with David York and Caragh Landry from TCDI, discuss why they approach GenAI more like a human than a computer. Learn how GenAI is similar to human reviewers and the important role processes play during this 11-minute discussion.
July 17, 2024 – In this 13-minute episode, experts David Gaskey, Caragh Landry, and Vasu Mahavishnu discuss Generative AI for the legal industry. Learn what it is, how it differs from traditional machine learning, and why it matters for eDiscovery teams.
- Articles
Six Principles for Prompting: Lessons Learned from OpenAI’s Build Hour
Each month, OpenAI hosts a Build Hour where team members share insights with the community on the always-changing world of generative AI (GenAI). This month’s
Purview’s Legal Hold Exit: Your Next Move
We have good news and bad news. Let’s start with the bad news: Microsoft recently announced that its eDiscovery (Premium) experience in Purview will be
ChatGPT-5 Release and Uses in the Legal Industry
OpenAI released ChatGPT-5 today, introducing a range of new features that could offer significant benefits to legal professionals. The company describes improvements in reasoning, speed,
How AI Is Transforming Document Review Both Today and Tomorrow
Document Review Crisis: Cost, Speed, and Consistency Traditional document review has long been associated with high costs, slow turnarounds, and inconsistent results. But as legal
People-Centric AI: Why “Human-in-the-Loop” Matters in eDiscovery
TCDI’s AI approach has always been people-centric. For our AI-driven legal workflows, that means putting people at the center of even the most advanced automation.
SMART Data for Hard Documents: Solving Construction’s eDiscovery Challenges
Construction litigation is complicated enough without trying to make sense of old, messy, or unreadable documents. And it’s no secret that these technical, inconsistent, and
Re-Redefining Document Review: Then and Now
In our constantly changing world of legal services, innovation is not just a competitive edge, it’s essential for success. Our Military Spouse Managed Review (MSMR)
Maximizing AI’s Impact: Why Process Comes Before Technology
When we’re talking about artificial intelligence, it’s easy to get swept up in the allure of the latest advancements. Generative AI (GenAI) is a prime
I Still Don’t Like AI Being Called AI
I wrote a blog back in 2018 called, “Let’s Stop Calling AI, AI” because it gave me an ick. People were using the term for
AI Chatbots: A Canadian Cautionary Tale
I’ve spent much of the last six months trying to understand how AI can integrate into our client’s legal process in a way that will save time
Managed Document Review Cost Estimates: An Art, Not A Science
Cost estimates are an important piece of how TCDI’s Military Spouse Managed Review team (MSMR) communicates with our clients. By sharing a document review cost
How AI Enhances Document Review
Artificial intelligence (AI) is having a major impact on the legal industry, and document review is no exception. AI-powered tools can help attorneys to review
ABA Forum on Construction Law – Conference Recap
I recently had the privilege of speaking in a session with one of our clients, Andrew Atkins of Smith Anderson, at the ABA Forum on
Technology Assisted Review (TAR) Isn’t a Tool, It’s a Solution
One of my favorite quotes by Bill Gates, that I refer to often, is “technology is just a tool. In terms of getting the kids
Gamification of Document Review
Fortnite, Division, Rainbow Six, Overwatch, Super Mario Odyssey – video games have become more pervasive than reality TV for many people in the last few
Areas of Expertise Include:
- eDiscovery
- Document Review
- Product Development
- Privacy
- Lean Process
- Training
Industries Worked On:
- Hospitality
- eDiscovery
