Geoff McPherson
Chief Process Officer
Geoff serves as the Chief Process Officer at TCDI. Geoff’s role highlights TCDI’s commitment to quality as a cultural imperative. As a Lean Six Sigma Master Black Belt, Geoff directs the efforts of TCDI’s Defensible Process Management Program, which encompasses the legal defense of process and Lean Six Sigma. He provides guidance for the internal and external facing continuous process improvement efforts and focus within TCDI’s litigation technology processes, services, deliverables, and operations. Geoff also conducts TCDI’s Lean Six Sigma training and certification of TCDI employees.
Education
- A.S. Alamance Community College
- B.S. East Carolina University
- M.S. North Carolina A&T University
Prior Experience
Prior to joining TCDI, Geoff spent 16 years in economic development with a focus on the industrial and business community, and guiding Lean Six Sigma efforts in industries as varied as manufacturing, financial services and healthcare. He is co-founder of the Lean Six Sigma School at Alamance Community College and has trained and certified over 3000 students through the curriculum backed by NC State University.
Certifications & Licenses
- Lean Six Sigma Master Black Belt – North Carolina State University
- Private Investigator – State of Ohio
Honors and Distinctions
- Honorable Discharge ARNG
Professional and Community Affiliations/Associations
- ASQ – Member
Areas of Expertise Include:
- Lean Six Sigma
- Defensible Process Management Program
Industries Worked On:
- Manufacturing
- Insurance
- Financial
- Health Care
- Legal
- Technology
