To solve organizations’ most challenging eDiscovery matters requires sophisticated organizations deploying advanced technologies and refined workflows. But above all else, solving such problems requires amazing “problem solvers.”

At the heart of most projects, these problem solvers carry the often unglamorous title – “project manager.” An eDiscovery project manager goes well beyond just someone tracking status and approaching deadlines. eDiscovery projects managers are true problem solvers – nuanced in data, technologies, workflows, and validation processes. These sets of technical and logistical skills have to be balanced with a pragmatic nature and the ability to not just survive but thrive amongst an incredibly complex set of demands.

For clients, their eDiscovery project manager/problem solver helps them survive because of the four C’s:

CONSISTENCY – consistency of process, consistency of results, consistency across matters, consistency across varied outside counsel

COMMUNICATION – clear communication about options, status, and challenges – building bridges between legal experts and technology experts

COST CONTROL – the ability to manage projects with clear insights regarding the impact of matter decisions on future spend, as well as identify any possible way to control spend and ensure predictability

CREATIVITY– to be able to pull those magic solutions out of the hat whenever needed – to guide clients through the benefits (and risks) of trying something new

CLIENT QUOTE:

“A seasoned and dedicated Discovery PM is key to running a smooth and efficient discovery project. TCDI has some of the most dedicated Discovery Project Managers in the industry. They know their products and know how to leverage internal resources to tailor their applications for individual matters. This level of guidance and support provides an unparalleled experience.”

Andy Cosgrove

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Andy Cosgrove is the Chief Strategy Officer of TCDI. He is responsible for guiding the development of innovative technologies and strategies that enable TCDI clients to mitigate legal risks and minimize costs in the areas of eDiscovery, information governance, cybersecurity and data privacy.

Andy brings over 20 years of experience as both outside counsel at AmLaw 100 law firms and, most recently, as in-house managing counsel leading information governance and eDiscovery teams at Juul Labs and General Motors. Learn more about Andy.