Military Spouse Managed Review
Purpose-Driven Managed Document Review for
Corporate Legal Departments and Law Firms
Purpose-Driven Managed Document Review for Corporate Legal Departments and Law Firms
Experience Managed Document Review that Delivers More
Military Spouse Managed Review (MSMR) is our managed document review solution designed to scale with your needs while creating meaningful careers for military spouses.
It was born from a simple belief: dedicated legal professionals shouldn’t have to sacrifice their careers because of the demands of military life. These individuals bring adaptability and discipline that provide the same quality you expect from your own team, proving that meaningful work and exceptional performance can go hand-in-hand.
By supporting MSMR, you gain access to custom-built teams composed of military spouse, reservist, and veteran legal professionals. Each team is managed by TCDI and tailored to your specific needs, providing dependable results and seamless collaboration from start to finish.
With Military Spouse Managed Review, every matter could be the right matter:
Keep matters on track with managed review teams that lead full projects or integrate with your internal staff.
Accelerate review and improve defensibility through AI-driven workflows refined by process and human validation.
Identify compromised data and meet breach-notification needs with reviewers skilled in PXI identification and compliance.
Execute contract reviews and CMS migrations with reviewers trained in data validation, abstraction, and accuracy.
Support internal and regulatory investigations with review teams trained to surface risks and key findings quickly.
Access legal professionals for privilege, redaction, coding, and other specialized review and litigation tasks.
Create Real Opportunities for Military Spouses
Thanks to the superior contributions of our team members and support of our partners, MSMR is creating long-term, sustainable legal careers for military spouses nationwide.
While progress has been made, there is still work to be done to lower the unemployment rate. By choosing MSMR for managed document review, you become part of the solution and gain a trusted partner dedicated to your success.
Put Experienced Document Review Teams to Work for You
MSMR provides dependable review teams that keep your matters moving forward. Whether leading an entire project or working alongside your internal staff, our reviewers combine attention to detail with the flexibility to meet your deadlines and quality standards. Every engagement is supported by experienced project managers who provide clear communication and reliable results for your organization.
When you work with MSMR, you gain access to:
- Experienced review managers trained in Lean Six Sigma methodologies
- Secure virtual review centers and proven data-handling protocols
- Scalable staffing to handle increasing or decreasing scope changes
- Process-Driven AI approach with human-in-the-loop validation
- Consistent quality control, communication, and transparent reporting
- Reviewers who bring discipline, adaptability, and purpose to every project
Explore How MSMR Scales to Fit Your Needs
From targeted reviews to portfolio management, and everything in-between, our teams adapt to meet your project’s size, scope, and goals.
Targeted Review
Targeted ReviewFocused, issue-based projects such as privilege, redaction, or second-level review. Ideal when you need accuracy or fast turnaround.
Supplemental Review Support
Supplemental Review SupportScalable teams that integrate with your internal staff to handle short-term or overflow matters without missing a deadline
Managed Document Review
Managed Document ReviewEnd-to-end managed review led by experienced project managers who oversee staffing, workflow, quality control, and reporting
Specialized Review
Specialized ReviewProjects with unique requirements such as data breach, multilingual, regulatory, or analytics-driven review
Portfolio Support
Portfolio SupportLong-term, multi-matter programs supported by dedicated teams for consistent quality
Leverage GenAI, TAR, and CAL with Confidence
Every engagement begins with a clear understanding of your goals and the outcomes you want to achieve. From there, the MSMR team uses our Process-Driven AI approach to determine the most effective path forward, whether that means using a single tool, multiple technologies, or a combination of proven workflows.
Depending on the matter, that may include leveraging:
- Generative AI (GenAI)
- Technology Assisted Review (TAR)
- Continuous Active Learning (CAL)
- Other Analytics
- Proven, LSS-Optimized Workflows
- A Combination Designed for Your Project
Whenever possible, we use technology-assisted workflows to focus only on the documents that truly need reviewed, helping your team tell the stories that make an impact. This approach delivers defensible results built around your objectives, with complete transparency and human-in-the-loop validation throughout.
Click the image above to learn how we help your team implement legacy AI and GenAI with confidence.
Protect Your Organization with MSMR's Data Breach Review
When a breach occurs, you need a review partner who can act quickly, accurately, and with complete discretion. MSMR reviewers are equipped to identify exposed data and help your team meet breach-notification requirements. Backed by TCDI’s secure infrastructure, they help your team meet state, federal, and industry requirements while maintaining defensibility and control throughout the process.
Equip your team with the right people and technology to quickly identify:
- Personally Identifying Information (PII)
- Protected Health Information (PHI)
- Personal Financial Information (PFI)
- Payment Card Industry (PCI)
- Confidential Business Information
- Protected Educational Information
- Analysis of Exposed Structured Data Sets
- Notification Letters
- Identification of Entities Requiring Potential Notification
Hear From Our Partners
From corporate legal departments to law firms, clients trust our MSMR teams to deliver accurate, defensible reviews while advancing a mission that strengthens both families and the legal community. Here’s what they have to say:
Simplify Contract Review and Migration Projects
Contracts touch every corner of your organization, and keeping them accurate, searchable, and up to date is essential. MSMR reviewers bring structure and consistency to help your team manage complex portfolios and transition legacy documents into modern Contract Management Systems (CMS) with certainty.
Whether you need support for ongoing contract review or a partner to guide large-scale migration projects, our team adapts to your needs, providing visibility across every stage of the contract lifecycle.
Common projects we support include:
- Contract drafting, revisions, and negotiation for large-volume matters
- Post-acquisition and due diligence reviews to surface key terms and obligations
- Abstraction into a CMS for search, alerting, and lifecycle management
- Cleanup and validation of migrated data during CMS implementations
- Legal research and comparative analysis across jurisdictions or contract types
Access a team experienced in:
- Building and following structured workflows that reduce risk and rework
- Applying quality control checks throughout each stage of review and migration
- Coordinating communication between legal, IT, and operations teams
- Using Lean Six Sigma methodolgies to manage projects efficiently and maintain quality
- Tailoring playbooks and templates to match your internal review standards
Strengthen Your Investigation Strategy
When it comes to handling investigations, it’s essential your team has consistent support. MSMR reviewers combine legal experience, proven workflows, and advanced technology to help your organization manage these inquiries efficiently while protecting confidentiality.
- Manage Corporate and Internal Investigations
Address compliance concerns and internal reviews with confidence. MSMR reviewers organize large data sets, identify relevant materials quickly, and deliver clear findings that support informed decisions across departments.
- Respond to Regulatory and Government Matters
Meet agency expectations with accuracy and speed. MSMR teams understand the importance of documentation, timelines, and defensibility in regulatory response, ensuring your organization provides complete and timely productions.
Leverage Technology-Enabled Review
Through the TCDI Tech Lab and a network of strategic partnerships, our MSMR teams integrate legacy AI and GenAI technology, as appropriate, into optimized legal workflows to support your investigations. These tools strengthen the investigation by helping your team:
- Identify patterns, entities, and timelines
- Create structured, defensible summaries
- Prioritize documents for review through continuous learning models
- Automate redaction, extraction, and classification tasks
Provide Stability for the People Behind Every Matter
Our commitment to military spouses goes beyond MSMR.
As a partner in the Department of Defense’s Military Spouse Employment Partnership (MSEP), we join employers who are dedicated to recruiting, hiring, and retaining military spouses. We also participate in the Hiring Our Heroes 4+1 Commitment, which encourages employers to adopt flexible, military spouse-friendly workplace practices such as remote work, job portability, and adaptable schedules.
These values shape how we operate and directly support the people behind every project. By engaging the MSMR program, you help strengthen these efforts and create a lasting impact for military families.
Extend Your Team’s Capabilities with Specialized Legal Support
MSMR extends beyond document review to provide specialized legal services that lighten your team’s workload without compromising quality. Our legal professionals manage the detailed, time-intensive work that supports privilege, redaction, and other critical phases of eDiscovery.
Expand your review capabilities with MSMR teams experienced in:
- Performing privilege, redaction, and quality control review
- Creating and validating privilege logs
- Conducting legal research and jurisdictional analysis
- Supporting deposition preparation and fact development
- Validating productions and performing audit reviews
- Summarizing documents and synthesizing case data
Partner with a Team Experienced Across Industries
Our MSMR teams support corporate legal departments and law firms across a wide range of industries, adapting review workflows to meet unique data types and regulatory requirements. Whether your projects involve highly regulated environments, large-scale commercial matters, or smaller, targeted reviews, our experience helps your team deliver reliable outcomes no matter the scope or complexity.
Example of Industries we Support:
- Pharmaceutical
- Construction
- Consumer Goods/Retail
- Food & Beverage
- Insurance
- Medical Devices
- Tobacco
- Automotive
- Financial Services
- Healthcare
- Manufacturing
- Government
- Energy
- Life Sciences
- Technology
- Pharmaceutical
- Construction
- Consumer Goods/Retail
- Food & Beverage
- Insurance
- Tobacco
- Automotive
- Medical Devices
- Healthcare
- Manufacturing
- Financial Services
- Life Sciences
- Government
- Energy
- Technology
Keep Your Data Secure with Our Virtual Review Centers
In 2017, long before remote work became the norm, we recognized that technology could securely support managed document review outside a traditional facility. As a result of this realization, we established Virtual Review Centers (VRC) which would later become a cornerstone of MSMR. These centers opened up new opportunities for military spouses to work remotely without compromising the quality, security, or oversight our clients expect.
Built to protect every review, our Virtual Review Center's provide:
- Controlled, access-restricted environments with multifactor authentication
- Encrypted data transmission and secure connection protocols
- Continuous monitoring and logging to maintain defensibility
- Configurable permissions aligned to client and regulatory requirements
- Processes that meet or exceed SOC 2 Type II requirements and TCDI’s internal security protocols
Operating as a virtual alternative to
in-person review since
2017
This infrastructure gives your organization the assurance of on-site quality and oversight, delivered through a secure, remote model. Every review is governed by strict security protocols and centralized supervision, keeping your data protected while our professionals work seamlessly from locations across the United States.
Learn the History Behind MSMR
In 2016, attorney Jennifer Andres was enjoying putting her legal skills back to work in TCDI’s new document review division when she learned she’d need to PCS to another state with her husband, an active-duty Army service member. That experience is nothing new to the many military families who relocate frequently, making it difficult for spouses to find and keep jobs. Additionally, for those facing state licensing restrictions, every move adds yet another hurdle in maintaining a successful career and supporting a family.
Fortunately, Jennifer could feel secure and optimistic about her family’s impending move. During this time, long before Covid made it a necessity, TCDI was on the cusp of mastering a fully remote review environment, allowing Jennifer to continue in her role regardless of her location.
This is when inspiration struck. What if TCDI could offer game-changing opportunities for other military spouses as well? With Jennifer’s insight, a brilliant suggestion, the wholehearted support of company leadership, and her teammates’ determination to make it secure and efficient, Military Spouse Managed Review® was born.
In 2016, attorney Jennifer Andres was enjoying putting her legal skills back to work in TCDI’s new document review division when she learned she’d need to PCS to another state with her husband, an active-duty Army service member. That experience is nothing new to the many military families who relocate frequently, making it difficult for spouses to find and keep jobs. Additionally, for those facing state licensing restrictions, every move adds yet another hurdle in maintaining a successful career and supporting a family.
Fortunately, Jennifer could feel secure and optimistic about her family’s impending move. During this time, long before Covid made it a necessity, TCDI was on the cusp of mastering a fully remote review environment, allowing Jennifer to continue in her role regardless of her location.
This is when inspiration struck. What if TCDI could offer game-changing opportunities for other military spouses as well? With Jennifer’s insight, a brilliant suggestion, the wholehearted support of company leadership, and her teammates’ determination to make it secure and efficient, Military Spouse Managed Review® was born.
See the Impact of MSMR in Action
Each MSMR engagement demonstrates how experienced reviewers, proven processes, and a mission-driven culture come together to solve real-world challenges. From large-scale multilingual reviews to focused time-sensitive matters, these case studies highlight how our teams deliver defensible results while giving your organization the flexibility and control every review demands.
A Letter from Bill (our Founder)
Thank you for giving me the opportunity to introduce MSMR to you. Military spouses are a tremendous untapped resource. It is estimated that in 2025, military spouses faced a shamefully high 20% unemployment rate, with even more spouses underemployed. Within the military spouse community there are a large number of licensed attorneys with exceptional capabilities.
MSMR is designed to build a partnership between these spouses and the business community, which can benefit greatly from their skills. We have taken a different approach that seeks to employ these spouses using our advanced technology. This technology provides a platform that allows military spouses to make contributions from their homes while juggling their family and military responsibilities.
As with all partnerships, everyone has a role to play. The spouses have already made a profound sacrifice for our country, and now it’s our turn to support them in return. TCDI has built the infrastructure to highlight their capabilities, and to bring it to you with exceptional service and quality. Your part in this equation is to supply the work. You are the source of fuel that can make MSMR excel, and as a result, change the lives of these military spouses. We are not asking for a charity contribution. In fact, we believe that we are offering you the opportunity to capitalize on exceptional talent and service, while at the same time, reaping significant cost and flexibility advantages.
I invite you to look closely at how we approach managed document review, and work with us. I believe that MSMR is the most significant and worthwhile effort we have ever embarked on as a company in our 36 years, or that I have personally in my 40 years in business.
Join us.
Bill Johnson
CEO
