Support is as Support Does
Help desks and support centers get a bad rap. Still, it’s a rap many of them bring on themselves when they allow callers to leave
For over 36 years, we’ve been a pioneer in the legal market, empowering law firms and corporate legal departments to secure, discover, analyze, and defend critical data. We specialize in large-scale litigation case management, eDiscovery, managed document review, and digital forensics. On top of that, we continually build innovative proprietary legal technology solutions to efficiently organize and manage large volumes of data. Our team of experts dive deep to understand our clients’ specific needs and challenges and then work tirelessly to address them.
But don’t just take our word for it, the case studies below give you a taste of the type of work we’ve done and the results we’ve gotten. But more importantly, they tell you who we are. We are proud to be a company that listens to our clients, customizes solutions to fit their needs, and redefines what it means to be a partner.
Help desks and support centers get a bad rap. Still, it’s a rap many of them bring on themselves when they allow callers to leave
In late 2003, a manufacturer of automotive parts had reached a crisis. Let’s call the company S & S. Alleged flaws in their product had
The Challenge TCDI works with a lot of corporations and law firms providing hosted software and services for eDiscovery and large-scale case management. We work
Background: A global consumer products company does business in over 50 countries, which means it engages in litigation in over 50 countries. That’s a minimum of
Lawyers are not by nature early adopters of technology. They had to be dragged into the computer age a decade or so ago. Today, most
Outcome Important data for an incident response project preserved during a hurricane Situation A company in the Atlanta area suffered a data breach and needed
